Brand Saftey

This week we had a guest speaker who works for St. Mikes and is in charge of social media and marketing for the college. He had some interesting ideas about the value and numerical postings for social media. He has proof that if he posts every day for St. Mikes there would be less following, but if he posts once every 2 weeks there is more traffic to the post. He also had a wonderful story about how to get into contact with a company.

Rewind a few days.

I had to replace my phone last week. I dropped it and wasn't trying to hide that fact. The screen wouldn't turn on in any way. I went over to Verizon and they shooed me out the door saying it was my phone insurance that I had to contact. I get on the website to go through the steps to replace my phone, and it is immediately stopped by the dates of when I purchased my phone, and I get told to contact Verizon. I get back in my car and drive over to Verizon, they assured me it wasn't them and it was my insurance who I have to get to replace my phone. In stead of getting back in my car to head home, I stand in Verizon and make the phone call. I am on hold for 20 min or so and get in touch with a rep who then gets the information that is needed in about 5 min, and sends me a confirmation email. I have to drive back home just to respond. I have to fill out an affidavit and send in an ID. They had a nice little post saying I can take a picture and upload it to an email. The best piece of technology I had to do that was my non working phone. I then have to drive over to the school library to print, sign, and then scan this document just to email it to them. The only beautiful thing about all of this, was I got my phone the very next day.

Back to the guest speaker..

He expresses that brands are always happy when you post about them in a positive manner on social media sites. They have numbers to back up their marketing and are creating brand loyalty. He also told us that if we have a problem with a brand not to call them, but get on social media and just bash away. While this lecture was going on, I did just that. I got on facebook and typed the above paragraph on their facebook page. The 4 hours I spent trying to figure all the phone insurance out the previous night. The 20 - 30 min they had me on the phone directly was just an infuriating process. I post on their facebook and within 10 min I get a private message from a rep there asking to contact me directly. I eventually get my phone and get a direct line to a real person. They helped me with my issues, I told them about their crappy process. In the end I think what happened was good.

I got helped, I got to speak to someone directly, and I got my phone back quickly.

I think if you need help with a company, and you're getting no where. Get on social media and start spewing the wrongful things that are happening. I can bet that someone will get a hold of you soon to try to fix the problem.

Exciting Week, Blog #5 (supposed to be)

Marketing and what I have actually learned

Yesterday marked an exciting day for the St. Michael's Chapter Student Veterans of America. For about 4 months I have been working on a project that will raise awareness of our presence while establishing a corner "market" within St. Michael's. I designed and organized for the Men's and Women's ice hockey teams to wear digital camouflage jerseys. Now St. Mikes has a long history with the U.S. Military, and their story just got deeper. My chapter here now finally has income to start with the retention of the veterans actively on campus. We have been working to get funding for the recruitment of more vet's to come to St. Mikes and get an education, but my purpose now is to establish the groundwork for future vets and current vets to have better retention.

The jerseys are pretty sweet.

I chose to have the colors be St. Mikes proud (not traditional military colors), but also reflect the military uniform. The American flag on the right shoulder and all of this was on hockey jerseys. I knew I wouldn't want people who haven't answered the call (joining the service) to wear traditional colors, and some of my fellow vet's felt the same.

Here is where the marketing came in. All of these jerseys were sold with a $20 markup. We needed to sell 45 out of 60 to make even on our investment. Basically we had the pressure of having to sell jerseys or be out even more money. Very fortunately about 30 of the jerseys were instantly bought by the players. We told them that were going to try to do the jerseys every couple of years, not every year. We didn't want to flood the market. We created more than a demand, we created a need because they won't be around. I had as you see in the photo people walking around wearing the jersey (even if they haven't been bought by that individual). I also positioned the table to where we were the very first thing you see when you enter into the arena. There were very brightly colored poster-boards with a main message, and a lot of subtle hints. The poster 

This was a 2 fold purpose; we needed to sell for us to carry out our future plans, and we tugged at a bit of patriotism to accomplish this.

This whole project ate so much of my time, because I didn't know what I was doing, nor what to expect. I even missed last weeks blog because of it!! NO! Now we have the goals met for this fundraiser, and we have prospects for the next 3. St. Mikes basketball wants to do it with us in the fall, lacrosse in the spring, and possibly soccer in the fall or spring! This is the backbone we needed to continue operations. Now that this part is settled I can focus my attention to the retention of our local veterans.

Super Bowl Ad's

Super Bowl! ADS?!

The first ad that really shined out over others for me was “puppy love” (http://www.youtube.com/watch?v=uQB7QRyF4p4). The advertisement itself was a simple video of a puppy who seemed to always go run off to find a horse. The puppy escapes about 3 times and each time he is with this horse when the puppy is found. Then the puppy is sold to another person completely and the horse sees the puppy being driven away, so the horse chases after the puppy. I think this ad was wise because of how little you see the Budweiser icons themselves. Not everybody associates the Clydesdale horse with Budweiser. Then the ad also pulls on softness and makes you smile. Many people enjoy puppies and associate them with feeling good and happiness.

4 P’s for this ad;
Price: Wasn’t even mentioned, but this was trying to sell more Budweiser.
Product: Beer
Promotion: This ad promoted friends, which if you “grab a bud” also is a play on words where you grab friends
Place: The ad took place in my home, but the ad showed a beautiful horse stockade.

The next ad that shined to me was the coke a cola commercial “America the beautiful” (http://www.youtube.com/watch?v=RrvcnbSoz-c&noredirect=1). This ad struck a stronger cord with me than maybe others. I was very proud to see “America the Beautiful” song sung in many languages throughout because that is what makes up this country. We are America strong only together and once everybody realizes it doesn't matter the color of your skin or sexual preferences all it matters is we stand united then America itself will be a better place to live. This ad had coke icons throughout but not in bold in the front in your face. This ad showed many beautiful iconic places across America that many people would agree as to pretty scenery. The muli languaged song was still sung on key and I thought it was a nice recreation.

4 P’s for this ad;
Price: The price of a coke
Product: Soda
Promotion: Loving America? Also consuming coke
Place: This ad showed many places throughout America

The last ad that really stuck out to me was “Wings” by Volkswagen (http://www.youtube.com/watch?v=ns-p0BdUB5o&noredirect=1). This commercial made me laugh or at least smile. When my friends and I were over talking about stuff and joking we referenced this commercial the most throughout the night. I really enjoy driving Volkswagens, 2 of my friends that were over have Volkswagen's to this was an ad for a butterfly (me). The ad itself was pretty funny where this man is driving his daughter and he is proud his car reached 100,000 miles. She does the typical teenager “so what” and he promptly says well every time a VW reaches 100,000 miles a German engineer gets his wings. Then it shows some factory where these people start randomly sprouting wings, in odd and funny places.

4 P’s of this ad;
Price: A new OR Used VW
Product: A car
Promotion: Helping get a VW to 100,000 meaning keep your car longer
Place: It only showed a random street and a factory.